Execs From Crocs, Deckers, Golden Goose and More on Why Great Teams Matter More Than Ever

The shoe industry’s top players came out in full force during the FN Summit on Tuesday in New York City. The day-long summit, themed “The Hot List,” centered around several important topics: the hot markets that are driving the industry forward; the retail innovations that are fueling a brick-and-mortar comeback; the AI revolution; and the critical conversation around diversity, equity and inclusion. But across several conversations, brand leaders kept coming back to one major theme: the importance of their people. “100 percent, what is keeping me up at night is people,” Golden Goose chief executive officer Silvio Campara said during the first session at the summit. “People, people people. And I think this is something that every brand should address in America.” Campara discussed the importance of nurturing teams and including them in a company’s value system, which he said leads to stronger retention in important consumer facing role, like in stores. “If you don’t have hard retention in your stores, how is it possible to offer a consistent experience for new customers?” Campara said. Crocs’ newly minted brand president Anne Mehlman and former brand president Michelle Poole also discussed the important role that leaders play in the culture of an organization. “The whole organization is watching

Follow Footwear News on Twitter or become a fan on Facebook.

from Footwear NewsFootwear News https://ift.tt/iaCUDzw